Q & A

question

answer

How do we book you?

What are your payment options?

What happens if we go over the contracted amount of time?

How long does processing take?

What do you mean by licensed music?

Can you work alongside my photographer?

Do you backup your footage? How can we ensure our film won't be lost?

Do you travel?

Anything I missed?

Head on over to my "CONTACT" page to fill out a form or email me directly at jen@wildflowerphotofilm.com to get the conversation started! After that initial inquiry, we will set up a time to chat details over the phone or over a cup of coffee/your drink of choice. Your contract (signed online) and a non-refundable retainer make it official!

I happily accept payment in the form cash, e-transfer, credit card, or cheque. Whichever method is most convenient for you works perfectly for me! We can break down your total (up to 3 payments) if you’d like to help make it more affordable. Just ask! I'm happy to work with your schedule.

I understand that not everything may go as planned during a wedding. I never pack up before the contracted time or leave on the dot when the contracted time is up. Instead, I'll ask you at the end of your contracted time whether or not you would like to extend. If you would like me to stay a little longer, I will charge the rates specified in your contract rounded to the closest 30 minute increment.

My complete turn around for all wedding collections takes approximately 6 - 10 weeks. Exact timing varies depending primarily on how far into wedding season I am at the time of shooting. Don't worry though, I'll definitely be sending you some teasers along the way!

Due to copyright, I'm unable to use your favourite Ed Sheeran song - but hear me out, this is a good thing! You don't want the music to take away from what's really at focus, which is you two. I use a website called Musicbed to license songs for my wedding films which has a huge selection of independent artists. I love to collaborate and can send you a list of songs on a curated playlist before I start the edit to make sure it is music you will want to hear and enjoy forever!

I love to work with photographers! Being a photographer myself, I understand that every photographer is hired to get excellent coverage just as I am as your videographer. I'll typically reach out to your hired photographer beforehand to introduce myself! I don't do a lot of posing, as the photographers usually know what kind of shots they want to get and will do that for me. I communicate with them for the most part if I want to grab something specific, and work as quickly as possible to ensure the timeline is stuck to. All in all, I work to be as non-invasive and team-oriented as possible on the day of the wedding.

Backups are extremely important to me. During the event I shoot simultaneously on 2 cards. Afterwards, I do a back up on my external hard drive. This leaves two copies on the cards and creates one more on my external hard drive. After your film is edited and delivered, I store a copy of the final edit on my external hard drive (as well as the RAW footage) and a copy on my Google Drive. At least two copies of your files are available any time.

Umm, YES! I'm based in Prince George, BC but will happily travel anywhere your love story is taking place. I do, however, charge travel fees anywhere further than 100KM of Prince George. Check out my travel schedule HERE to see if you qualify for waived travel fees.

Send me a message and I'd be happy to answer any of your questions!